Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal data when you use our energy asset management services in Sweden.
This Privacy Policy describes how we handle personal information collected from users of our energy asset management services.
We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable Swedish and EU data protection laws.
This policy applies to all data collected through our website and services.
We collect various types of information to provide and improve our services.
This includes personal identification details such as names, email addresses, and phone numbers, as well as company-related information.
We also collect technical data like IP addresses, browser types, and usage patterns to enhance our platform.
The information we collect is primarily used to deliver our energy asset management services effectively.
This includes processing your requests, managing your accounts, and providing customer support.
We also use data for internal analysis, service improvement, and to communicate important updates.
We do not sell or rent your personal data to third parties.
Your information may be shared with trusted service providers who assist us in operating our business, under strict confidentiality agreements.
We may also disclose information if required by law or to protect our rights and safety.
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Our security protocols include encryption, access controls, and regular security audits.
We continuously review and update our security practices to maintain a high level of protection.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or reporting requirements.
The retention period varies depending on the type of data and the services provided.
Once data is no longer needed, it is securely deleted or anonymized.
Under Swedish and EU data protection laws, you have several rights concerning your personal data.
These rights include the right to access, rectify, erase, restrict processing, and object to processing of your data.
You also have the right to data portability and to lodge a complaint with a supervisory authority.
In some cases, your personal data may be transferred to, and processed in, countries outside of Sweden or the European Economic Area (EEA).
We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
This includes using standard contractual clauses approved by the European Commission.
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
We will notify you of any significant changes by posting the new policy on our website.
We encourage you to review this policy regularly for the latest information on our privacy practices.
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us.
You can reach our data protection officer via the contact details provided on our website.
We are committed to addressing your inquiries promptly and transparently.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Swedish Data Protection Authority (Integritetsskyddsmyndigheten).
Their contact details are available on their official website.
We encourage you to contact us first so we can try to resolve any concerns directly.